U

Tuesday, October 24th, 2023 11:01 PM

Closed

Xfinity installment plan

Im trying to figure out how the installment plan works but im a bit confused i pay 50 to get my internet back today and i pay 35 a month for the installment plan is the installment plan added onto my monthly bill so id have to pay more? for example if i owed 150 every month and i got the installment plan for 35 a month would i have to pay 185 for month instead or would i just be paying the 35 a month to keep my internet on?

Official Employee

 • 

2.5K Messages

2 years ago

Hello, @user_v0eto7 Residential customers who have a past-due balance may be eligible to pay it off in monthly installments while keeping your Xfinity services active. As you’re signing up for an installment plan, you’ll need to make a minimum payment of $50 toward your past-due balance or enter a larger amount if you’d like. The estimated installment amount will be added to your monthly bill for the duration of the plan and includes your past-due balance, current charges, and any prorated bill for your next billing cycle. Your bill may also vary slightly based on one-time charges like video rentals. 

forum icon

New to the Community?

Start Here