Visitor
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2 Messages
Xfinity debit card for refund on overpaid account has expired
How do I go about getting a new one issued, or a refund check sent?
thank you
kenny
Visitor
•
2 Messages
How do I go about getting a new one issued, or a refund check sent?
thank you
kenny
XfinitySara
Official Employee
•
2K Messages
1 month ago
Hey there, @user_79vcmo! Thanks for coming to the community forum with your refund questions. I'm sorry to hear that a previously used debit card has expired, causing concern. Not to worry! Our team here is great to work with because we'll always do everything we can to get the answers you need. We do have a refund policy to refer to, which has most the answers you need. Let me ask you this: is the account closed/disconnected? If so, when was your disconnection date? Then, when did your card expire? Was it the last payment method on file to be used?
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