Visitor
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1 Message
Xfinity charged me for no auto pay..while automatically charging me
Xfinity charged me for not being enrolled in auto pay extra $10 while automatically taking the money out of my account..when I talked to customer service they tried to upsell me and said they would readjust my bill...I am waiting on pins and needles to see that happen. Sarcasm miss my internet in Wyandotte MI. Never ever had an issue..my bill never changed. AT&T we may be meeting soon.
XfinityAmira
Official Employee
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4.7K Messages
2 hours ago
Hi user_aofvmr! Thanks for reaching out regarding this autopay concern. My team is here to help. Please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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