The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hello, @user_drrvc3! Thank you for reaching out. Our team would love to help in any way we can with what sounds like a prepaid gift card balance. To confirm, is this an incentive you received, such as what gets tracked HERE? And to clarify, is there no number or website on the back of the card that you can use to check the remaining balance?
EG
Expert
•
123K Messages
13 days ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySara
Official Employee
•
3.1K Messages
13 days ago
Hello, @user_drrvc3! Thank you for reaching out. Our team would love to help in any way we can with what sounds like a prepaid gift card balance. To confirm, is this an incentive you received, such as what gets tracked HERE? And to clarify, is there no number or website on the back of the card that you can use to check the remaining balance?
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0