1 Message
Xfinity cable without internet
Through my apartment complex, I have to pay for Xfinity cable Tv. This is a mandatory fee. I pay $55 with my rent. And since I couldn’t chose internet instead of cable (I don’t watch tv) I also pay another $88 for internet in my name (not through my apartments)
My internet was just shut off because I’m behind and can’t afford to pay right now but my cable , that I paid through my apartments is up to date.. but it’s not working… do I need to reconnect the wires or unplug them from my internet tower ? I should still be able to watch cable tv
EG
Expert
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110K Messages
1 year ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityTy
Official Employee
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376 Messages
1 year ago
Hello @user_1xlhd6! Thank you for taking the time to reach out to us. Please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.
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