U

Visitor

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1 Message

Wednesday, November 29th, 2023 2:30 AM

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Xfinity Acp

Hello I am a current customer and don't have phone service to contact them. I recently qualified for ACP. They gave me the details to give to Xfinity but I cannot contact by phone. How can I get the details to them so my account isn't shut off in two days.

Official Employee

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2K Messages

1 year ago

@user_e67516 Thank you for reaching out here on our Xfinity Forums. In order to complete the process to get the ACP credit applied to your Xfinity Account you will need to log into your account at Xfinity.com. Once you are logged in you will be able to provide the confirmation number  Here is a link to help with that process. https://www.xfinity.com/learn/internet-service/acp

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