1 Message
Xfi Complete Unlimited Data, Still Charged Overuse Fees
I have had Xfi Complete with unlimited data for a few months now. However, I am still being charged data overuse fees. Why is this?
1 Message
I have had Xfi Complete with unlimited data for a few months now. However, I am still being charged data overuse fees. Why is this?
XfinityJoe
Official Employee
•
742 Messages
1 month ago
We would be happy to look into this with you @user_bpdja3 Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
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Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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