3 Messages
Wrongly sent to debt collectors
Hello,
I need to know why I was just notified of debt collectors coming after me over 85$? I was never notified of a remaining bill never got a call or email. I no longer live at the address that was serviced. And I transferred ownership to someone else, completely removing my name from account.
my credit score has been negatively impacted and I will not allow this to go unsolved.
I have already payed the balance just in case. I want 100% removal of my name from any debt collection agency. I need a formal apology and refund for the charge from Xfinity. I will not stand for this it’s unreal. The craziest part is I was notified by Valor not even Xfinity.
I need to know what the charge of 85$ was in the first place? Why I wasn’t notified in any way? Why a 3rd party agency was the way I found out this was a thing in the first place. This is unscrupulous behavior.
XfinityOrlandoM
Official Employee
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1.4K Messages
4 months ago
@user_bxc380
I would not be happy if I had received a collection debt for a bill I was unaware of I'll be happy to look at the account to see what transpired. To get started please send me a direct message
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user_bxc380
3 Messages
4 months ago
Employee assistance became completely unresponsive and my issue is unresolved. Comcast you are seriously the worst and I will be escalating this to my lawyer for false credit reporting and predatory business practices.
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