Visitor

 • 

2 Messages

Saturday, October 11th, 2025

Wrongfully charged fees

How can I send private message to address my issues with billing?

Oldest First
Selected Oldest First

Official Employee

 • 

2.5K Messages

5 days ago

Hi there, @user_og3mgj ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with your billing concerns. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

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