Visitor
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1 Message
Wrong last name.
Statement is showing last name of a family members name instead of my own, need it fixed for current statement Due today 10/13/25.
Visitor
•
1 Message
Statement is showing last name of a family members name instead of my own, need it fixed for current statement Due today 10/13/25.
XfinityThomasC
Official Employee
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2.9K Messages
8 hours ago
Hello, @user_pr788g, and thanks for reaching out to us on the forums! We can assist with the name change. I noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Since you already sent a DM, we will continue to assist you there!
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