Hello, @Efrenr, Thank you for taking the time to reach out to us today. I know how important it is to have a reliable connection, I am sorry to hear you were unbale to experience that reliability due to the power interruptions.
To check if the account is eligible for a credit, please send us private message with your full name and service address. To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message".
CCValerie
Official Employee
•
974 Messages
4 years ago
Hello, @Efrenr, Thank you for taking the time to reach out to us today. I know how important it is to have a reliable connection, I am sorry to hear you were unbale to experience that reliability due to the power interruptions.
To check if the account is eligible for a credit, please send us private message with your full name and service address. To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message".
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