New Poster
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1 Message
Winter Storm in Texas
How do I get a credit for the days I didn't have service during the winter storm in Texas 2/15-2/19?
Thanks!
New Poster
•
1 Message
How do I get a credit for the days I didn't have service during the winter storm in Texas 2/15-2/19?
Thanks!
Responses
ComcastStarr
Official Employee
•
103 Messages
2 m ago
Hi, @Mhicks56! I am sorry to hear you didn't have service for that time. We can definitely look into your options, please send us a private message for further assistance. Just click on my name, "ComcastStarr" then click send a message. Make sure to include your name and address in the message.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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