Visitor

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1 Message

Saturday, October 11th, 2025

Wifipass

Was double charged for my Xfinity now Wi-Fi pass. I tried to sign up put in all my cars info and I got an error message when I hit submit did it a second time it worked. Now I just have a pending charge for 10. How do I get this removed.

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Official Employee

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3.7K Messages

5 days ago

@user_gy6uhv Thank you for reaching out on the Xfinity Community Forums. All inquiries for NOW Wi-Fi would need to go to the phone number provided on the confirmation email you received when you bought your pass  855-216-8902. I sincerely apologize we currently do not have support NOW Wi-Fi over the community forums platform. 

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