The concern is not "E-mail" help related............... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hello, user_epsqjt! Thanks for reaching out about continuing your service with us! We are happy to assist you! We like things to be at your fingertips. You can review plan options and make changes using our handy Plan Builder. You sign in under the address search bar to start shopping.
If you prefer our help with this, please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
EG
Expert
•
107.2K Messages
5 months ago
The concern is not "E-mail" help related............... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityRay
Official Employee
•
2.2K Messages
5 months ago
Hello, user_epsqjt! Thanks for reaching out about continuing your service with us! We are happy to assist you! We like things to be at your fingertips. You can review plan options and make changes using our handy Plan Builder. You sign in under the address search bar to start shopping.
If you prefer our help with this, please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0