Visitor
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1 Message
Wifi bill too high
Hi - my wifi has increased over the past few years and has ballooned to $110/month. I’ll be leaving Xfinity if we can’t bring this down substantially. Could someone please reach out?
Thank you,
<Edited: Personal Information>
XfinityRay
Official Employee
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3.5K Messages
2 hours ago
Hello, @user_wuwt56! Thank you for your patronage over the years! We are happy to be your provider and glad to help further with a new promotion. We want your package to be a perfect fit for your household needs and at the lowest possible rate. You are in good hands! We like things at your fingertips so you can also look at plan options and make changes by signing in at our handy Plan Builder, https://www.xfinity.com/planbuilder.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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