Hello @user_mnijz1, thank you for taking the time to leave a post. Sorry to hear you’re having trouble paying your bill, which can definitely be frustrating. When you try to make the payment, are you seeing an error message, or is something else preventing you from completing it? You also mentioned a username. Can you clarify which username you’re referring to, so I can better understand and help?
XfinityMarshante
Official Employee
•
1.1K Messages
10 hours ago
Hello @user_mnijz1, thank you for taking the time to leave a post. Sorry to hear you’re having trouble paying your bill, which can definitely be frustrating. When you try to make the payment, are you seeing an error message, or is something else preventing you from completing it? You also mentioned a username. Can you clarify which username you’re referring to, so I can better understand and help?
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