Good afternoon @user_s66w4a, and thank you for reaching out on our Community Forums with your billing concerns. We appreciate the opportunity to assist you.
I understand you have a question regarding a $25 charge on your account. To better assist, could you provide a bit more detail?
For example:
Do you currently have an active Xfinity account, or do you believe this charge may be related to potential fraud or unauthorized activity?
Is this an additional $25 charge that recently appeared, and you're looking to determine where it came from?
Once we have a little more information, we'll be happy to take a closer look and point you in the right direction. We look forward to hearing from you.
XfinityAlyssaA
Official Employee
•
3K Messages
28 days ago
Good afternoon @user_s66w4a, and thank you for reaching out on our Community Forums with your billing concerns. We appreciate the opportunity to assist you.
I understand you have a question regarding a $25 charge on your account. To better assist, could you provide a bit more detail?
For example:
Once we have a little more information, we'll be happy to take a closer look and point you in the right direction. We look forward to hearing from you.
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