Visitor
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1 Message
Why will my service be disconnected
I just made my payment for my account to be up to date, but when I view my bill there is a note from xfinity about disconnecting my service by the 10th February? Please I need an explanation.
Thanks.
CCOtto
Problem Solver
•
497 Messages
2 years ago
Hi, @
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a private message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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