Visitor

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3 Messages

10/02/2026 4:21 PM

why was I charged $125 deposit when that was not mentioned when I signed up?

I just placed an order for the 300 Mbps internet service for a guaranteed $45 a month plus tax. It said that nothing was due at this time; however, my welcome email says that they charged me $125 deposit.

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Expert

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121.8K Messages

4 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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