Regular Visitor
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4 Messages
Why the 8% Increase for Basic TV & Internet for a Senior Citizen?
Xfinity is now up to $74.95/month for Basic TV & Economy Internet which is an 8% increase for seniors on a fixed income. Xfinity doesn't give us any more channels to watch on TV? In fact, I can receive 48 channels from an Over The Air Antenna with a much sharper picture that is HD quality, and not fuzzy like cable is because the signal is transmitted through cable DTA box which is very poor!. I'm seriously thinking of getting rid of Xfinity TV and simply using an Overt the Air Antenna and getting TV for FREE! No Bargain here from Comcast/Xfinity!
XfinityVianney
Official Employee
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2.4K Messages
4 years ago
Hi, @jfb33. I know it's important to have the services you need at a price that works for you. I'll be glad to review your current plan and help cover any current offers we can take advantage of. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can search for "Xfinity Support" to compose your direct message. Please add your full name and service address to help us get started. Thank you.
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user_dd6e1a
Visitor
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1 Message
3 years ago
[Edited: "Language"] I'm a senior, 1 TV, Comcast charges me 165.00 month.
Equipment not used from previous address 4 years ago, still charging me for that even tho i they say it's not functional/out of date.
No internet, just basic and local channels...67 yrs old won't help me by sending address label to return. Asked 25 times at least. They ignore me. Price gougers to seniors
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jfb33
Regular Visitor
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4 Messages
3 years ago
Comcast wants YOU to drop everything, and drive out to tim-buck-too and take their [Edited: "Language"] equipment to an XFINITY Store. I had to return the 3 junk remotes to exchange them because they were outdated and the buttons were stuck. I then had to wait 30 minutes sitting in their store until a sales clerk could take care of the exchange. They don't make life easy!
BTW: I'd like to know why Comcast charges $20 for a so called now get this; "a Broadcast Fee" for the channels I receive through cable when many of the same channels are available for FREE using an Over The Air Antenna! Can you say RIP-OFF! The FCC, or Congress needs to come down on on Comcast/Xfinity for these bogus $20 charges they are stealing from consumers!
(edited)
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user_2b6b4a
Visitor
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3 Messages
3 years ago
They are all correct. There is no service or any attitude of caring!!
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user_2b6b4a
Visitor
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3 Messages
3 years ago
They continue to make appointments on line for my local store and DO NOT honor them. TOO BUSY and understaffed!!
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