Visitor
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1 Message
Why my bill went up almost $100 per month
My bill in August was $222.01 and September it was increased to $312.76, I am wondering why!
if this is what my bill is going to be I’m going to change my service to another one that is a more reasonable price!
EG
Expert
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122.2K Messages
6 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityLinda
Official Employee
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2.8K Messages
5 hours ago
@EG Thanks!
@user_x711qs Thank you for joining us here on our sub for assistance with your billing concerns. We're happy to assist in reviewing your account to see what promotions are available. Please send us a Direct Message with your name and complete service address.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon in the top right corner
Click the "Start new conversation" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
Find instructions to reach us here: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
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