Visitor

 • 

1 Message

Saturday, October 4th, 2025

Why isn’t it possible to reach support?

I keep getting redirected to Xfinity assistant and the links it sends me to don’t work.  How can I actually reach someone that can help?! 

Oldest First
Selected Oldest First

Official Employee

 • 

2.6K Messages

1 day ago

 

user_j99olm Thank you so much for reaching out for help! We are always happy to assist. Since this is a Community Forum, we do encourage customers to share their issues without any personal information, so we can assist/direct in public if possible to assist any other customer that may encounter the same issues in the future. If you could tell us a little about what you are in need of assistance with, we can make sure you get taken care of.

 

forum icon

New to the Community?

Start Here