Why isn't Comcast automatically issuing credits for the week or more with no service after Hurricane Beryl?

The title says it all:  Why isn't Comcast automatically issuing credits for the week or more with no service after Hurricane Beryl?

I'm on the chat with an agent right now that says they show 3 hours of outage on my account when we had no internet for a full week plus 3 days of service disruptions afterwards!

They gladly take my money every month, refused to provide an individual information/customer service what so ever or updates the entire week until AFTER it finally came back up and now they aren't even crediting customers for the days and in some case week + that they did not have any service from Xfinity - all while the AT&T and Verizon internet customers had service the entire time.

Wow.  Just wow.

I know of a lot of people who are leaving Xfinity once their current contract periods end.

UPDATE:  They are playing musical chairs with my chat.  Rep 3 is on the line and they apparently didn't pass 6th grade reading as they are asking me about current service disruption instead of addressing the actual topic of my chat which is why Xfinity enjoys stealing from their customers instead of doing the right thing.

UPDATE 2:

Special thanks to Xfinity CSRs:

Riya

Daksh

Ms

Komal

Tanisha

For well...?  Breaking the world record for chat transfers without actually solving anything?  I asked Chat Rep 1 for a supervisor.  I am now on Tanisha....who is still not a supervisor but that appears to at least be in the right department.

Perhaps I should just reach out to some news organizations and see if any of them would be interested in how Xfinity treated their customers during a Hurricane and in the aftermath?