Thank you for reaching out to our Forums team, it’s great we can connect this way! I understand how concerning it is to receive a bill higher than expected.
has great information on how you can view your detailed bills see what changes may have occurred or why your bill has changed. Give these steps to try to view your past few bills to see what changes have been made.
Latoque
Expert
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29.7K Messages
4 months ago
Moved from Email forum
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XfinityOrlandoM
Official Employee
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2K Messages
4 months ago
@user_8e4w4i
Thank you for reaching out to our Forums team, it’s great we can connect this way! I understand how concerning it is to receive a bill higher than expected.
This link https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill
has great information on how you can view your detailed bills see what changes may have occurred or why your bill has changed. Give these steps to try to view your past few bills to see what changes have been made.
This link https://www.xfinity.com/lp/ppc/upgrade-xfinity is a great self-service tool to make changes upgrades or to see current pricing options.
Let me know if you need anything else or if you have any other questions or concerns.
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