1 Message
Why has my bill increased $45?
I have had Xfinity for 3 years. When I first got it, my bill was $55. Last year it increased to $75. Now it is $120. It has more than doubled in three years. I need to speak to an actual person.
1 Message
I have had Xfinity for 3 years. When I first got it, my bill was $55. Last year it increased to $75. Now it is $120. It has more than doubled in three years. I need to speak to an actual person.
EG
Expert
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110.1K Messages
4 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityOrlandoM
Official Employee
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2K Messages
4 months ago
@user_ewfv0a
Thanks for reaching out to us. Sounds like you had some promotional discounts that have expired. This link https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill has great information on how you can view your detailed bill & your past bills to see what discounts you had and what changes were made.
This link https://www.xfinity.com/lp/ppc/upgrade-xfinity-internet-service is a great self-service tool to view for new promotions for your account, make changes or do upgrades. Give that link a try and let me know if you were able to find a plan that fits your pricing budget,
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