Why does comcast do such fraudulent billing?

@user_68c744 

I was billed 60$, all discounts put together. When I started the service, I was told that a part of the discount would only apply if I set up auto pay. Half way through the contract, comcast changed the rules and sent me a cryptic email that the auto-pay must be using bank account, not credit card. It is quite understandable becasue credit card allows one to dispute the charges easily, so fraud becomes harder for comcast. BUt I talked to online chat support and informed them that this is not what I signed up for in the 2 year contract. They cannot just change the contract in the middle of the period. But support person told me that, my billing will be adjusted back to $60. But I noticed that for last 2 billing cycle, I have been charged $65.

There must be many like me who signed the contract at $60/mo and compcast fraudulently changed it to $65. Apply this fraud to say 10K customers and that's $ 50K that comcast earns through outright frauid and deceit. There is no easy was to dispute the charge except spending a lot of time and my time spent is worth 200$ trying to save that 5$. And they do this quite regularly. Increasing the monthly charge in middle of a contract.

Anyone know what is a good solution? Should I move to frontier? Is there a way to get comcast to pay for such obvious attempt to defraud its customers?

Your contract does not include the billing payment options, nor does it include equipment charges and fees and taxes, unless expressly stated in your contract.  Your contract is only for the package that you have chosen.

It's so messed up. I had a live agent tell me he was adding xFi with no change in the cost to our bill (because we're paying for 1200mbps but are getting 300mbps....), and they've been charging us $20-30 more a month and won't adjust it. We literally have proof of the live agent saying this!! And him also saying "why would I lie to my customers" when we double checked