Visitor

 • 

1 Message

Tuesday, March 3rd, 2026 3:38 PM

why did xfinity send new equipment to a canceled account

new equipment came to the empty house that is for sale

Oldest First
Selected Oldest First

Official Employee

 • 

3.9K Messages

4 hours ago

@user_lui4pv We appreciate your time in reaching out to us here on our Xfinity Forums. I definitely understand the concern if equipment came to a home that you no longer have services at. Did you attempt to transfer services and were expecting equipment at a new home by chance?

forum icon

New to the Community?

Start Here