Good afternoon, Severekt10. An unexpected increase on the bill is definitely not a fun surprise. There has to be a reason for it, but let's take a look together and we can discuss where/why things aren't matching up. Please send me a PM with your first and last name. I will review the account and we will go from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
We look forward to hearing from you!
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Solution.
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ComcastMorgan
Official Employee
•
2.5K Messages
7 m ago
Good afternoon, Severekt10. An unexpected increase on the bill is definitely not a fun surprise. There has to be a reason for it, but let's take a look together and we can discuss where/why things aren't matching up. Please send me a PM with your first and last name. I will review the account and we will go from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
We look forward to hearing from you!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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