Did you check your FULL bill with everything itemized to see what changed? Did you check near the bottom of the bills or wherever notices are often given of price changes or deal contracts ending?
The concern is not "Home Networking" help related.......................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Andyr1
Gold Problem Solver
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7.9K Messages
3 months ago
Did you check your FULL bill with everything itemized to see what changed? Did you check near the bottom of the bills or wherever notices are often given of price changes or deal contracts ending?
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EG
Expert
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107.1K Messages
3 months ago
The concern is not "Home Networking" help related.......................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJoe
Official Employee
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548 Messages
3 months ago
Hello @sammcint our team will be happy to assist.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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