U

Tuesday, November 5th, 2024 2:20 AM

Why did my bill increase $80 with no notice?!

Our bill has increased almost $80 in one month without any notice! We will need to cancel our service because we can get TV service and faster internet elsewhere and $230 a month is ridiculous.

Thanks

Official Employee

 • 

892 Messages

17 days ago

 

user_h3zlor Hello, I hope you are having a wonderful day! I am sorry the bill has increased. I would be reaching out to us too. I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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