Why did my bill go up $30?

I had the same plan for 2 years and suddenly it raised $30.

Responses

EG

Expert

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111.5K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityEricB

Official Employee

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2.3K Messages

1 year ago

user_y1dd6f Thanks for reaching out to us with your billing concern. Sounds like you rolled off promotion, but I would be happy to take a look at you account to confirm. I see you already sent us a Direct message, and I continue with you there.

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EG

Expert

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111.5K Messages

1 year ago

@user_y1dd6f @XfinityEricB

Please see this post about direct messaging the support team;

https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478

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Billing

user_y1dd6f

Why did my bill go up $30?

EG

XfinityEricB

EG

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