@user_v6emgq Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Just to clarify, can you tell me how you are trying to initiate an online chat and what error you are getting? Our team can also help with your concerns on this platform, can you share why you were trying to reach out via chat? I'm sure we can assist you further.
XfinityBillie
Official Employee
•
3.3K Messages
2 months ago
@user_v6emgq Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Just to clarify, can you tell me how you are trying to initiate an online chat and what error you are getting? Our team can also help with your concerns on this platform, can you share why you were trying to reach out via chat? I'm sure we can assist you further.
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