Visitor

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1 Message

Friday, July 10th, 2026 12:19 AM

Why are you billing me $39.99 for an account I closed out

You continue to debit funds out my account 

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Official Employee

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2.7K Messages

2 hours ago

Good evening user_fyddrq, thank you so much for reaching out here via our Xfinity Forums. This is never the experience we'd want for you as a valued customer, and we would be happy to help in any way possible. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

 

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