Visitor
•
1 Message
Why am I paying more than my neighbors?
One of my neighbors in the facility where I live has had a reduction in her fee. Can I have that also?
Visitor
•
1 Message
One of my neighbors in the facility where I live has had a reduction in her fee. Can I have that also?
EG
Expert
•
121.3K Messages
6 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityThomasA
Official Employee
•
3.9K Messages
6 days ago
On a Desktop:
Make sure you’re logged into the forums.
Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.
Note: If the New Conversation icon is disabled, go to Profile Settings, uncheck “Opt Out from Direct Messaging,” and click Save.
In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.
On a Mobile Device:
Make sure you’re logged into the forums.
Tap the New Conversation icon.
In the “To:” field, type “Xfinity Support” and tap the Xfinity Support handle with the blue checkmark to send your message.
How to: Direct messaging within the forum
0
0