Why am I getting billed after I cancelled my service?
I called on 8/18/21 to cancel my current Xfinity service at the end of the current billing cycle (we are moving to a place that already has Internet next month). The current billing cycle ends on 9/2/21, so I assumed that our service would end on that day, and that would be that. But just today (technically yesterday now, I guess) I got an email about a new bill that says it's for service from 9/3/21 to 10/2/21. Why did we get a bill for this later period when we were told our service would be terminated as of 9/2/21?