2 Messages
Why am I being charged a monthly charge of $160?
So currently I have a monthly plan of $106. But for some reason, xfinity is adding a regular monthly charge of $160 on top of that. I already turned in all of my old modums. Why is it charging so much?
And also, There is a balance transfer of $60.94 that I already paid for, but it charging me again.
If this is not resolving, then I am transfering to ATT.
CCDanielB
Official Employee
•
252 Messages
1 year ago
@user_i61iun Could you please send our team a direct message. Our team can most definitely take a further look at this issue.To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
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