Visitor

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1 Message

Sunday, December 11th, 2022

Closed

Why am I being billed for Xfi Complete? My equipment is several years old and I don’t believe I use the services?

I expect this billing goes back several months, but I can’t even view detailed past statements online.

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Expert

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113.4K Messages

3 years ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.5K Messages

3 years ago

Hello @user_6624c0, and thank you for reaching out for help with your service and billing concern. I would be happy to review the account with you, and assist with anything you will need! 

Can you send us a private message with your full name, name of account holder (if different), and service address?

To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”. We look forward to hearing from you!

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