Visitor

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3 Messages

Monday, February 9th, 2026 6:17 PM

why $2 discount on autopay and paperless billing disappear from my recent bill? I'm not a business account but a residential account.

Is it an error to remove my $2 discount on monthly bill of a residential account?

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Official Employee

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2.7K Messages

4 hours ago

 

user_j32b7p Welcome to our community forum! Thank you for reaching out so we can make sure you're getting the proper discounts for enrolling in both paperless billing and autopay. We no longer offer the $2 discount for having a card on autopay, but you can receive a $10 discount by switching the card to a bank account. You can find instructions to manage your autopay settings here.  

 

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