Visitor
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1 Message
Where to Ship Phone
Hello,
We received an offer to get a new iphone if we mailed back old phone. Where to send that phone and where to get shipping label? Once phone is received our new iphone 17 is free.
Visitor
•
1 Message
Hello,
We received an offer to get a new iphone if we mailed back old phone. Where to send that phone and where to get shipping label? Once phone is received our new iphone 17 is free.
XfinityJohnG
Official Employee
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2.3K Messages
2 hours ago
Thank you for reaching out here. If you accept a trade in offer for a new device you will get an email with the link for the shipping label and information on where the old device is sent. You can also visit the https://www.xfinity.com/support/articles/trade-in-old-phone site for information on that trade in process.
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