Rick11629's profile

Contributor

 • 

49 Messages

Tue, Dec 29, 2020 1:00 PM

Where can I find teh prince increases? xfinity.com/pricechange has NO INFORMATION

I'd like to see the old rates compared to the new rates. The page I keep being directwed to has very little usable information.  I'm looking for things something like ... Note these are notional

                       2020       2021

Box Rental   $10           $15 

This Fee       $5              $10

 

Your page does nothing like this. A price schedule is not in my paperless bill. How can I figure out what is being increased other than comparing 2 bills?  That makes it difficult to decide what serveices to keep and drop becuase of the increase.

 

In the past, there was a schedule of increases. Where can I find it?

 

Responses

Again

Expert

 • 

25.8K Messages

6 m ago


@Rick11629 wrote:

I'd like to see the old rates compared to the new rates. The page I keep being directwed to has very little usable information.  I'm looking for things something like ... Note these are notional

                       2020       2021

Box Rental   $10           $15 

This Fee       $5              $10

 

Your page does nothing like this. A price schedule is not in my paperless bill. How can I figure out what is being increased other than comparing 2 bills?  That makes it difficult to decide what serveices to keep and drop becuase of the increase.

 

In the past, there was a schedule of increases. Where can I find it?

 


While it won't give you a comparison you can find information on your rate card.

https://www.xfinity.com/support/rate-card/

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BruceW

Gold Problem Solver

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22.4K Messages

6 m ago


@Rick11629 wrote: ... In the past, there was a schedule of increases. Where can I find it?

You might find it by viewing one of your recent bills. Log in to https://customer.xfinity.com/#/billing/past-statements.

 

Rick11629

Contributor

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49 Messages

6 m ago

Thanks... That's what I was doing in my original post.....compare and contrast. I was looking for a rate sheet so I can figure out what to do when my contract was up in February.  

User Agian supplied me this. 

While it won't give you a comparison you can find information on your rate card.

https://www.xfinity.com/support/rate-card/ 

 

Which was closer to what I needed. Figured I'd post it for you in case you needed it too. 

Rick11629

Contributor

 • 

49 Messages

6 m ago

Thanks ..... While I still have to go back to my bill and compare and contrast, this helps me figure out what I'm going to do when my contract expires in Februray. At least I can understand what I'll be buying.

 

Comcast makes the price increases clear as mud.

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