Visitor
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4 Messages
When their own computer systems don't even work that's a problem
We've been having issues with our phones because they were under my finaces name but internet was in my name. Over charging our phones. Internet goes in & out so they bring a new one now ring cameras do not work. After many many many many many many attempts to fix this nothing had been done. An entire company no matter how big can fail because they forget "the people" make or break it. We will be switching after 10 plus times going in the stores messaging and dealing with real people less than that.
XfinityDena
Official Employee
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3.3K Messages
2 days ago
I am sorry to hear your issues with connection @carolyn_c Have you had a technician out to the home?
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carolyn_c
Visitor
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4 Messages
2 days ago
Is your guys system failing? Look at all your complaints! Faulty equipment maybe that's why mines not working though the guy said its because it doesn't work with 2.4 ghz.... which should be the customers decision. You should also make people aware that in order to get the cheap phone deals you need internet in THE SAME PERSONS NAME... EVEN IF YOU LIVE TOGETHER because your system won't pick it up.... Look at all these comments [Edited: "Language"]. Fix your issues!!!
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