Thank you very much for reaching out to our team here @user_dna1lh. I am very glad to hear that you were able to qualify for that program. All the enrollment information is done online at the https://www.xfinity.com/acp site. If you run into any questions or issues there you can reach out to the internet essentials team that handles the ACP program at http://www.internetessentials.com/ or call them at 1-855-846-8376.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
@user_xkdepb According to our ACP FAQs: Once you receive confirmation of your enrollment, you could see the ACP credit on your very next bill. However, depending on when you enroll, the credit may not appear until your second bill after enrollment.
user_dna1lh
1 Message
2 years ago
Hi I just got the ACP qualifications and would like to get some info to give it to you guys
1
0
EG
Expert
•
110.1K Messages
2 years ago
The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityMartyR
Official Employee
•
2K Messages
2 years ago
@user_xkdepb According to our ACP FAQs: Once you receive confirmation of your enrollment, you could see the ACP credit on your very next bill. However, depending on when you enroll, the credit may not appear until your second bill after enrollment.
https://www.xfinity.com/learn/internet-service/acp#amieligible
(edited)
0