MomsTaxi23's profile

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16 Messages

Tuesday, September 3rd, 2024 4:17 PM

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When is your first bill and auto pay due after installations?

We have a scheduled appointment tomorrow for new internet, land line and cable. When I signed up it defaulted to Auto - Pay.  I know they bill a month ahead, but if my installation is tomorrow on the 4th when is my bill due?  and is that the same auto pay date or is that earlier or later?   Never done  auto pay. (it needs to be a pay week date for us). I am hoping they don't expect the first month to be paid on the first day of installation with the auto pay set up. 

Official Employee

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2.4K Messages

8 months ago

Hello, @MomsTaxi23 the answers you seek are right here.  Automatic payments can be viewed here. If there are further questions that are still unanswered please let us know. 

1 Message

I just signed to auto pay for TV cable, How long it takes for auto pay to take effect?

[edit: Caps]

(edited)

Official Employee

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2.1K Messages

 

user_jnls3l When you set up for automatic payment it you should be shown the first day it will draft. Depending on your account settings you may also receive an email or text alert reminding you of your payment date. You can check out the links above to see more on your automatic payments. Any discounts for automatic payments may take up to 2 bill cycles of 45 days to apply but your payments would start right away on the date shown during set up. 

 

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