What is “ Video Price” on my bill

What I’m paying 80 dollars for “ video price” that I didn’t asked for nor I upgraded my plan in last 10 year. This new thing called Video price what is it? Anyone knows to explain this please?

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EG

Expert

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115.4K Messages

10 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityGabriel

Official Employee

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2.9K Messages

10 days ago

liva, Hi there! Thanks for taking the time to reach out. I never like having surprises on my bill so I can understand the concern of wanting to know what's going on with that Video price. You've come to the right team. Overs social media, we are a team of billing experts who are dedicated to resolving billing concerns. We can help. Just to confirm, are you an internet only subscriber?

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liva

Frequent Visitor

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9 Messages

Yes, I’m only subscriber.

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6 days ago

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liva

Frequent Visitor

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9 Messages

@XfinityGabriel

yes, I’m the only subscriber.

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6 days ago

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XfinityDuron

Official Employee

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438 Messages

Hello @liva, I would be more than happy to help you with your TV concerns. To begin, would you mind sending me your name and the address to your account in a Direct message?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

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6 days ago

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aldrich

Visitor

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3 Messages

@XfinityGabriel YES

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8 hours ago

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BruceW

Gold Problem Solver

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27K Messages

10 days ago

... This new thing called Video price what is it? Anyone knows to explain this please?

For me, through December 2024 the "Broadcast TV Fee" charge was separate from other TV service charges on my bill. Beginning in January 2025 that fee was added to the charge for my basic TV service in a subtotal called "Video Price". This is (slightly) more honest than hiding the "Broadcast TV Fee" several lines away from other charges for TV service.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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aldrich

Visitor

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3 Messages

8 hours ago

my video price is 124.90 wht???

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Billing

liva

What is “ Video Price” on my bill

EG

XfinityGabriel

liva

liva

XfinityDuron

aldrich

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

aldrich

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