Visitor

 • 

1 Message

11/09/2026 3:15 PM

What is going on

my bill is not even due yet, but my Wi-Fi is not even working. I’m trying to pay my bill but he won’t even let me pay my bill. Can you please tell me what’s going on

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Selected Oldest First

Official Employee

 • 

3.5K Messages

2 days ago

 

Wolf91 Hello! Thank you for reaching out. We are sorry to hear that you're having some trouble getting your bill paid. We'll be happy to help you and see what is going on. Please send a Direct Message with your full name and address.

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "Start a New Conversation" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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