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Monday, December 18th, 2023 2:02 AM

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What does it mean: Balance so far?

What does it mean? I paid my first bill on time, 

Problem Solver

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1.3K Messages

1 year ago

@user_0pf5du Hello, thanks for the question! Is this related to a mobile bill or residential internet services? 

Problem Solver

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1.3K Messages

1 year ago

@user_0pf5du Thanks for the image, but could you please delete that? We never want to share personal information publicly, even if it's not the full card number.  

Keep tabs on your current billing cycle

Under Billing in your Xfinity Mobile account, you can see information on your current billing cycle. Select View Current Cycle to view:

  • Your balance so far for the cycle you're in.
  • A breakdown of data, service and device charges so far.
  • Any credits applied to that billing cycle.

5 Messages

Just say, I must pay this bill? 

5 Messages

I started using your services on October 27

Problem Solver

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1.3K Messages

@user_0pf5du That is merely the expected/estimated balance for the next bill. 

I no longer work for Comcast.

5 Messages

But in my tariff I have to pay $70. 60$ for 2 mobile lines and 10$ for the Internet.
Can you check? 

Problem Solver

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1.3K Messages

@user_0pf5du

Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform.

Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

I no longer work for Comcast.

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