New Poster
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2 Messages
What are my plan options?
It looks like you are paying me for plans as they have negative numbers listed for the price. Cool! How do I sign up for one of those plans where you pay me?
The Fast plan 500 MBPS costs -$20 per month according to the screen in front of me. Or it's -$20 off the current plan price which isn't, of course, displayed.
Do you offer a link to a page that displays the plan pricing? I want to see what my pricing options are without having to do math or understand what the base price is to then have to subtract or add a number.
I'd like to stay a customer, but this obtuse way of pricing is going to drive me away. I have zero trust when a company can't just list prices.
Any help you can offer would be appreciated.
XfinityRaul
Official Employee
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2.2K Messages
2 years ago
Hello, Fugie001. I appreciate you making us aware of your billing concerns regarding this promotional discount via Forums. I can definitely help you answer your questions regarding the pricing of this plan.
In order to get started, can you please send me a private message to Xfinity Support by clicking the chat icon in the top right?
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