Fugie001's profile

New Poster

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2 Messages

Friday, March 15th, 2024

Closed

What are my plan options?

It looks like you are paying me for plans as they have negative numbers listed for the price. Cool! How do I sign up for one of those plans where you pay me?

The Fast plan 500 MBPS costs -$20 per month according to the screen in front of me. Or it's -$20 off the current plan price which isn't, of course, displayed.

Do you offer a link to a page that displays the plan pricing? I want to see what my pricing options are without having to do math or understand what the base price is to then have to subtract or add a number.

I'd like to stay a customer, but this obtuse way of pricing is going to drive me away. I have zero trust when a company can't just list prices.

Any help you can offer would be appreciated.

Oldest First
Selected Oldest First

Official Employee

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2.2K Messages

2 years ago

Hello, Fugie001. I appreciate you making us aware of your billing concerns regarding this promotional discount via Forums. I can definitely help you answer your questions regarding the pricing of this plan.

 

In order to get started, can you please send me a private message to Xfinity Support by clicking the chat icon in the top right?

 

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