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Monday, October 16th, 2023 1:44 PM

Closed

Western union

I posted payment through western union and I haven’t received my credit to my balance yet I’m extremely frustrated I can’t work because I work at home . With y his type of delay in billing I need to be compensated!

Official Employee

 • 

879 Messages

2 years ago

@user_g45i8t I hope this message finds you well. We would be happy to look into your billing concern. 

Please send us a DM with your full name and address to Xfinity Support.

 

To send a direct message:

Click "Sign In" if necessary

Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic replaces the "To:" line.

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