Visitor
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1 Message
Website is slow![Edited]
Is xfinity ever going to fix their slow website that doesn't work half of the time? I can't even pay my bill. For an ISP, the website really [Edited: "Profanity"]. I used the chat bot to pay it I think. Says I'll get a confirmation message in my email. Haven't received one yet.
XfinityMatthew
Official Employee
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1.4K Messages
9 hours ago
Hello @user_c6y011 Sorry to hear about the issues with the website. Were you getting any errors when trying to pay online? Whenever customers run into payment issues online we recommend trying a different browser and clearing your cache and cookies to try again. This will typically help resolve website problems.
IF you have not received payment confirmation yet, we would be happy to check you account for any pending payments. Just let us know.
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