Claw57's profile

Frequent Visitor


6 Messages

Mon, Nov 30, 2020 3:00 PM

ways to reduce bill

Good afternoon- I have recently received another increase in my bill. Is there any way I can downgrade to a lower tier, or possibly get promotional pricing? With the current increase, and the small amount of TV I watch, it's getting hard for me to justify the cost.



Official Employee


6.7K Messages

6 m ago

Hello Claw57. I can assist with reviewing your account and the lower cost options available. I know how a high bill can make the difference of trying to justify having it. Lets see if we can make having your services more enjoyable. 🙂 


To get started, please send me a private message and include your full name and service address so I can assist you. Click my name (ComcastJoeTru) to view my profile, then click the link that says "Send a message" - there you can private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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